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Klearcom is your best alternative to your current provider

Your Biggest Frustrations

🚨 High Costs –  Pricing often includes additional fees for essential testing features.
🚨 Hidden Charges – Basic updates or changes come with unexpected extra costs.
🚨 Limited Local Coverage – Testing across multiple regions can be challenging.
🚨 Manual Processes – Relying on manual testing is time-consuming and error-prone.

How We Solve These Challenges

✅ Transparent Pricing – No surprise fees, just straightforward, predictable costs.
✅ Unlimited Basic Changes – No extra charges for simple updates or modifications.
✅ Scalable & Global – Test in-country in 100+ countries with a flexible, non-intrusive SaaS platform.
✅ Automated Testing – Reduce manual effort with AI-driven automation, improving speed and accuracy.

Schedule a Demo today →

Thinking Of Switching?

Discover Why Top Companies Prefer Klearcom

Untested IVR systems and numbers lead to dropped calls, frustrated customers, and missed opportunities. 35% of customers hang up when faced with errors. Our AI-driven testing ensures 24/7 real-time monitoring in 100+ countries, giving you peace of mind. 

Click to See how Pfizer improved call center uptime to 99.2% with Klearcom

Trusted By Our Valued Clients

Klearcom

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IVR testing in 100+ countries with multi-state testing, allowing local testing for both phone numbers and IVRs in a single call at no extra cost.
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Integrate DevOps seamlessly, fine-tuning your IVR system in a pre-production environment, and conducting pre and post-deployment testing.
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Non-intrusive audio quality testing, eliminating complex installations and saving time.
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Test your local IVR's reachability and response in your live contact centers, all of this in a non -intrusive manner, truly replicating you CX.
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Our platform offers 24/7 365 real-time failure validation and issue resolution, enhancing your IVR system's reliability.
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Unlimited port testing. Each customer can avail of the full capacity within each region, these are always open and always on.
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Cost-free mobile and fixed-line testing, ensuring optimal system performance across communication channels.
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In every country we serve, Klearcom provides access from 2 to 4 telecom operators for thorough IVR testing.
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Klearcom simplifies language adaptation with support for 100+ languages and dialects, saving time and resources.

Competitor

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Limited local number and IVR testing, focusing on a smaller number of countries. Local testing for Phone Numbers and IVRs will come at additional costs.
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Lack of seamless DevOps integration for IVR development, these will generally come at an additional cost and not replicate customers experience.
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Some competitors might require complex installations for audio quality testing, introducing unnecessary complications.
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Focuses on simulated assessments, potentially missing the crucial real-world element and can lead to disparities in CX evaluation.
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Many competitors may offer limited support hours or lack a continuous support mechanism, resulting in extended downtime.
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Many competitors have port limitations, providing cost per concurrent channel and not guaranteeing their availability in every country. Klearcom stands out by not charging per port.
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Mobile or fixed-line testing, charging extra for each, increasing your testing costs and limiting your testing capability.
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Competitors may have limited providers to chose from in each country, this limitation can impact accurate failure reporting.
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Competitors may charge for language translations on a per transaction basis, which can lead to unaccounted for costs.

Key Benefits with Klearcom

24/7/365

End-to-End CX Visibility Across Global Operations

92%

Retention of Previously Abandoned Callers

85%

Reduction in Time Spent Resolving Critical Errors

95%

Accuracy in IVR prompts across all supported languages

99%

Of misrouted calls identified and resolved

100%

Of tests are logged for compliance and audit trails.
Automated Testing

Reduce manual errors with automated, scalable IVR testing.
Global Reach

Test your IVR across 100+ countries and regions.
Real-Time Insights

Actionable reports to optimize call flows and prevent failures.
 

What Our Great Customers Say About Us

Dave Jan 24

"Pfizer entrusted Klearcom with seamless global IVR migration across 100+ countries."

"Klearcom provided an unprompted SaaS solution that required no integration or management. By managing IVR discovery, intent messaging, and multilingual call transfers, Klearcom ensured a smooth migration while adhering to strict InfoSec requirements."

Dave Wheeler

- Case Management Business Owner, Pfizer

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“Klearcom rapidly restored Danfoss's critical telephony services during peak operations.”

“When a carrier unexpectedly cut off services over Christmas, Klearcom stepped in to resolve the issue swiftly. By proactively addressing silence alerts and maintaining seamless communication, Klearcom enhanced Danfoss’s issue resolution process across multiple countries.“

Francis Mercado

- Senior IT Consultant, Danfoss

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“Klearcom ensures CHEMTREC's global emergency call center operates flawlessly 24/7”

“CHEMTREC chose Klearcom for its ability to test real customer call paths in real-time without requiring system integration. This proactive monitoring ensured compliance with emergency communication standards and uninterrupted service worldwide.“

Tarn Jones

- Chemtrec

CHEMTREC

No Hidden Fees, Just Transparent Value

We believe in providing straightforward, transparent pricing that prioritizes your business needs. Here's how we set ourselves apart from the competition

 

No restrictive port charging

Document and identify where problems occur on your IVR for faster resolution. Discover how Klearcom tests end-to-end for a holistic map of your IVR in minutes.

Only Pay for The Tests You're Running

Interactive Voice Response systems are the lifeline of customer interactions in today's business world. They are the first point of contact for customers seeking support, sales, information, or services.

No extra fees for additional languages

Traditional toll-free number testing methods often lack real-time capabilities, leaving businesses unable to proactively diagnose and resolve TFN issues globally before they impact customer satisfaction.

No additional user license fees.

Inconsistent voice quality across your customer call path is negatively impacting your customers' experience.

What Our Customers Have 
to Say About Us 

★★★★★

“Gold Star Klearcom”

“Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless!

Klearcom's team was very easy to work with and very accommodating. The team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.“
 
Anthony
- Sr. Principal Systems Analyst in US

“Only positive so far, from onboarding towards the current operational day to day support.

Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication“

 
Dries

- Customer Success Team Manager in Belgium

“Klearcom provides a strong automated solution for the manual task of test calls”

“Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience“

Anthony

- Sr. Principal Systems Analyst in US

“Remote Testing with a Global Reach”

“Very positive. The Klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes.

Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams.“

 

Jack

- Sr. Mgr. UCaaS Operations and Provisioning in US

“Exceptional Experience with Klearcom: User-Friendly App and Outstanding Support”

“I have had a great experience with the Klearcom app and the Klearcom staff. The app's real-time monitoring and notification features have been invaluable in ensuring seamless operations, while the team's support and expertise have made every interaction smooth and efficient. Their commitment to excellence has greatly enhanced our service quality and operational efficiency.

What I liked most about Klearcom was the app's ease of use and intuitive design, which made navigating and utilizing its features seamless. Additionally, the support from their staff has been exceptional, always providing timely and helpful assistance. This combination has made my overall experience with Klearcom highly positive.“


Matthew

- Senior Enterprise Operations Engineer in US

“Working great and made us more proactive”

“So far very good. Easy provisioning, testing tool and Alert management works well.

Easy provisioning, testing tool and Alert management“

Balu Nivrutti

- Sr. Infrastructure Manager in US

“My Klearcom Experience”

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.

Softphone feature, being able to call from nearly every country is priceless.“

Manuel

- Senior Enterprise Operations Engineer in US

“Great company”

“Great customer service! Willing to add their advise.

Their flexibility in monitoring only what you need.“

Shawn

- Telecom in US

“Effortless testing with Klearcom”

“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.

The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive.“

Rogelio

- RTC Director in Argentina

Built for Multinationals

Our platform is built from the ground up to solve the challenges faced by multinational corporations. Our system makes it easy to manage multilingual IVR systems without the complexity others require. You can handle all languages in one interface, ensuring seamless testing across regions.

 

Human Verified Testing, 24/7/365

We are the only company that offers human-verified testing, 24/7, 365 days a year, in local time zones. This means you receive accurate, actionable results without having to discern false positives. We do the work for you.

 

Comprehensive Global Coverage

Our testing spans across multiple carriers within local time zones, ensuring that your IVR systems are tested on both mobile and fixed networks. We provide the most extensive carrier coverage available, ensuring that your systems perform flawlessly, no matter where your customers are located.

IVR Mapping
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Klearcom: One of the Hidden
Gems at Enterprise Connect 2024

Klearcom is revolutionizing IVR regression testing with its automated, AI-powered solutions, ensuring seamless global contact center operations by validating phone numbers and testing IVR systems in real-time across 100 countries. At Enterprise Connect 2024, attendees can experience Klearcom’s cutting-edge Gen AI capabilities firsthand, designed to enhance speech-based IVR and voicebot accuracy in local languages. Klearcom’s innovative platform offers a comprehensive, internally built tech stack to address global telecommunications challenges.

 

 


Optimizing Pfizer's Global
Customer Support

Challenge: Pfizer needed to improve the efficiency of their customer support across multiple languages and regions. Handling a large volume of inquiries while maintaining consistent service quality was a significant challenge.

Solution: Klearcom provided a customized solution that automated and streamlined Pfizer’s communication processes. This integration allowed Pfizer to manage customer inquiries more effectively, ensuring faster and more accurate responses across all regions.

Results:

✔ Effective management of multilingual customer interactions

✔ Significant reduction in response times

✔ Streamlined communication processes for improved efficiency

✔ Enhanced global customer service quality and consistency

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Optimizing Pfizer's Global
Customer Support

Challenge: Pfizer needed to improve the efficiency of their customer support across multiple languages and regions. Handling a large volume of inquiries while maintaining consistent service quality was a significant challenge.

Solution: Klearcom provided a customized solution that automated and streamlined Pfizer’s communication processes. This integration allowed Pfizer to manage customer inquiries more effectively, ensuring faster and more accurate responses across all regions.

Results:

✔ Effective management of multilingual customer interactions

✔ Significant reduction in response times

✔ Streamlined communication processes for improved efficiency

✔ Enhanced global customer service quality and consistency

Connecting Innovation, One Call at a Time

Test Your Number

Test Your IVR

How To Test Your Number/IVR

We Solve local customer problems

With Klearcom Global Solutions

Discover Your IVR
Discover Your IVR

Document and identify where problems occur on your IVR for faster resolution. Discover how Klearcom tests end-to-end for a holistic map of your IVR in minutes.

Test Your IVR
Test Your IVR

Interactive Voice Response systems are the lifeline of customer interactions in today's business world. They are the first point of contact for customers seeking support, sales, information, or services.

Toll-Free Number Check
Toll-Free Number Check

Traditional toll-free number testing methods often lack real-time capabilities, leaving businesses unable to proactively diagnose and resolve TFN issues globally before they impact customer satisfaction.

Voice Quality Test
Voice Quality Test

Inconsistent voice quality across your customer call path is negatively impacting your customers' experience.

End agent Performance
End agent Performance

One of the most critical aspects of delivering exceptional customer service is ensuring that your agents are reachable when customers need them.

Speak with the
Klearcom team today!

Drop us a line and keep in touch

Klearcom's Customer Success Team at work
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INT: +353 1 5256748

sales@klearcom.com