About Us
Improve Your Customer Experience One Conversation at a time
Klearcom helps enterprises test IVR and toll-free number experiences across 100+ countries, reducing resolution time, lowering costs, and delivering the best customer experience.
Our Vision
At Klearcom, we believe in making every conversation count. Our mission is simple, yet powerful: “Our mission is to improve your customer experience one conversation at a time.”
We aim to be the leading voice experience management platform for global enterprises. Our mission is to help businesses deliver the best customer experience at every touchpoint through proactive testing, faster issue detection, and improved operational efficiency.
Our Values
Communication
Communication is the cornerstone of success at Klearcom. We believe in great communication not only with our customers but with every member of our team.
Relationships
Building strong, long-lasting connections with our customers is paramount.
Excellence
We constantly strive for improvement and innovation.
Integrity
Honesty and doing what is right are at the core of all our actions.
Commitment
We are unwavering in our dedication to customer needs
Experience
We hold a deep belief in the significance of experience across all facets of our operations. This spans from our solutions, empowering our customers to deliver top-tier experiences to their clients, to the journey our customers undertake when resolving issues, the technical expertise required to sustain our rapid growth, and the collective experience of our team that propels our continued expansion.
What Makes Us Different
100+ Countries - Local Testing
We offer local testing for both phone numbers and IVRs in more than 100 countries, all within a single test call. This global coverage allows you to validate telecom performance from the same locations your customers are calling, ensuring reliable service no matter where your operations are.
Most Extensive Carrier Base
We understand the importance of comprehensive testing. In every country we support, we provide access to multiple telecom operators, enabling you to validate performance across real in-country networks. This ensures your services are tested in realistic conditions, giving you confidence that they work as expected across different providers.
Transcribe 100+ Languages and Dialects
Language should never be a barrier. Our platform transcribes content in over 100+ languages and dialects. Say goodbye to the hassle of manual translation; Klearcom does it at the click of a button.
24/7/365 Triage Support
We take real-time failure validation and issue resolution seriously. Whether you run an on-premises or cloud-based contact center, our platform provides continuous support without the need for installation. With 24/7 access to expert triage, you can trust that your systems are monitored and supported around the clock.
Non-Intrusive Audio Quality Testing
Our non-intrusive audio quality testing saves you time and eliminates the need for complex installations. We enable you to assess raw audio quality effortlessly.
Mobile And Fixed Testing
Klearcom offers both mobile and fixed-line testing at no extra charge. We understand that your customers can connect in various ways, and we ensure your services work seamlessly across communication channels.
No Port Limitations
Unlike competitors, we don't charge on a per-port basis. In every country we serve, we guarantee a minimum of 30 concurrent channels, always open and always on, to accommodate your testing needs.
DevOps Integration
Seamlessly integrate DevOps practices into your workflow. Fine-tune your IVR system in a pre-production environment and conduct pre- and post-deployment testing for uninterrupted system performance.
Make The Simple Switch to Klearcom & Leave Legacy CX Behind
Outdated platforms slow you down with port limits, patchy coverage, and hidden costs. Klearcom simplifies and strengthens your global CX testing. No delays, no compromises.
What We
Stand For
01
Simplicity
We provide everything you need in one location with simple pricing, so you can focus on what you do best.
02
Global & Local
We are in more countries than anyone else, capable of calling from local lines and GSMs, ensuring that your reach is truly global.
03
People
Our commitment to customer care and our vibrant corporate culture make every interaction with us enjoyable and effective.
04
Fun
We take our work seriously but believe that a touch of humor and light-heartedness can make the journey more enjoyable.
