--- title: Global Caller - Klearcom description: Elevate the IVR design process to the digital frontier with Global Caller and effortlessly keep your entire team in the loop. image: https://klearcom.com/hubfs/13-2.png --- [Skip to content](https://klearcom.com/global-caller/#main-content) [![Logo](https://klearcom.com/hs-fs/hubfs/Kalercom_November2024/images/klearcom-logo-websiteheader-1200x278.webp?width=176&height=41&name=klearcom-logo-websiteheader-1200x278.webp "Logo")](https://klearcom.com/) - [Home](https://klearcom.com) - Solutions - [Discover Your IVR](https://klearcom.com/discover-your-ivr/) - [IVR Testing](https://klearcom.com/ivr-testing/) - [Toll Free Number Test](https://klearcom.com/toll-free-number-testing/) - [Voice Quality Test](https://klearcom.com/voice-quality-test/) - [End Agent Performance](https://klearcom.com/end-agent-performance/) - Products - [Discovery](https://klearcom.com/discovery/) - [Regression](https://klearcom.com/regression/) - [Connect](https://klearcom.com/connect/) - [Load Testing](https://klearcom.com/load-testing/) - [Verify+](https://klearcom.com/verify-plus) - [Global Caller](https://klearcom.com/global-caller/) - [DevOps](https://klearcom.com/devops/) - [Fax](https://klearcom.com/fax/) - Resources - [About Us](https://klearcom.com/about-us) - [Customer Stories](https://klearcom.com/customer-success-stories) - [Pricing](https://klearcom.com/pricing/) - [Blog](https://blog.klearcom.com) - [News](https://blog.klearcom.com/news) - [Events](https://blog.klearcom.com/events) - [Awards](https://klearcom.com/awards) - [ROI Calculator](https://klearcom.com/roi-impact-calculator) - [Contact Us](https://klearcom.com/contact-us/) - [INT: +353 1 5256748](tel:+35315256748) - [US: +1 866 986 6016](tel:+18669866016) [Book A Demo](https://klearcom.com/book-a-demo) Global Caller # Full Control of Your IVR Experience & Streamline Updates Elevate the IVR design process to the digital frontier and effortlessly keep your entire team in the loop regarding any changes before the final launch. [![Test Your IVR](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/9183545/interactive-183523298949.png)](https://klearcom.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKari9iDqsQwtMS3B1daNLMnEPVN3T5DdrJCWp9gnxFlwO4%2FonW8e4uOTsLMxtTvzc4bXhqh%2BpK0BCvDcpmENWrU5DlIiNPyfy6V4KVx1VHobzcrSH1hPTcuTekvGwczKkPN4dybmQIOaCsOl6kmNMh5VcrxqfDUe8nYzpFAhjOxNgw&webInteractiveContentId=183523298949&portalId=9183545) ![Global Caller Klearcom Testing Image](https://klearcom.com/hubfs/Global%20Caller%20Klearcom%20Testing%20Image.png) Delivering Results That Matter ## Real-Time Call Recreation With **Global Caller** ###### Make Calls From Anywhere Global Caller revolutionizes your phone number test by enabling calls from any location. This feature allows for immediate access and assessment of toll numbers' performance, regardless of your geographical location or the country where the number is registered. ###### Global Network Compatibility Global Caller ensures comprehensive compatibility with both fixed lines and mobile (GSM) networks. This capability facilitates a consistent experience in recreating customer calls across various network platforms, offering a seamless and accurate testing environment. ## How Klearcom Global Caller Works Elevate the IVR design process to the digital frontier and effortlessly keep your entire team in the loop regarding any changes before the final launch. Your browser does not support the video tag. - Instant alerts (not 6+ hour delays) - Global visibility across networks - Protect revenue & customer trust [Book a demo](https://klearcom.com/book-a-demo) Fast Deployment ## No Installation Required Our solutions are non-intrusive, requiring no setup or hardware implementation. We offer localized testing in each country to provide a true replication of the customer experience. Global Caller enables real-time, in-country call testing without requiring changes to your existing infrastructure. As a provider-agnostic platform, Global Caller supports fixed line and mobile testing across 100+ countries, helping teams validate customer experiences quickly, accurately, and without operational disruption. DELIVERING RESULTS THAT MATTER ## How **Global Caller** Helps You ### Unparalleled Global Reach Global Caller covers over 100 countries, enabling you to recreate customer calls from almost anywhere in the world. Gain true visibility into the customer experience across every region you support. ### Real-Time Capability Instantly recreate customer calls and assess call quality, connectivity, and overall experience as it happens. Identify and resolve issues before they impact your customers. ### Fixed Line And Mobile Support Global Caller supports both fixed line and mobile networks, allowing you to understand and validate the customer experience across all communication channels and carrier types. ![shutterstock\_2186379235-Converted-copy](https://klearcom.com/hubfs/Kalercom_November2024/images/shutterstock_2186379235-Converted-copy.png) Related Solutions ## Expand Global Caller Testing Across Every Customer Journey Global Caller helps validate how customers experience your services across countries, carriers, and telecom networks worldwide. Explore related Klearcom solutions that continuously monitor routing performance, validate IVR journeys, and ensure voice quality remains consistent across global customer interactions. [Discover Customer Journeys](https://klearcom.com/discovery/) [Explore Regression Testing](https://klearcom.com/regression/) [Monitor Voice Quality](https://klearcom.com/voice-quality-test/) ![global map klearcom image 2](https://klearcom.com/hubfs/global%20map%20klearcom%20image%202.png) Global Testing ## Global Caller's Worldwide Connection For In-Depth Customer Insights Global Caller enables you to place calls to your dedicated numbers from virtually anywhere in the world, providing real-time visibility into customer call paths and regional experiences. By recreating customer calls locally across 100+ countries, Global Caller provides a deeper understanding of call quality, routing behaviour, and the overall customer experience. Identify issues faster, validate regional performance, and gain the confidence that your communications infrastructure is performing exactly as intended. [Learn More](https://klearcom.com/contact-us/) ## Speak with the klearcom team today! Drop us a line and keep in touch [Contact Us](https://klearcom.com/contact-us/) ![Klearcom Portal Imagery 28](https://klearcom.com/hubfs/Klearcom%20Portal%20Imagery%2028.png) [![Logo](https://klearcom.com/hs-fs/hubfs/Kalercom_November2024/images/klearcom-logo-websiteheader-green.png?width=1603&height=371&name=klearcom-logo-websiteheader-green.png "Logo")](https://klearcom.com/) ![iso-27701](https://klearcom.com/hubfs/Kalercom_November2024/images/iso-27701-1-quqaitp1b0j7ksnx2ustrqlkp1gb2pwd0iq2qjyw8g.png) ![AICPA](https://klearcom.com/hubfs/Kalercom_November2024/images/soc2-quqah5jd5m8uxr3au4spc5s2odote39jg8z00ug3ao.png)![Gold 150px 96ppi (email)](https://klearcom.com/hs-fs/hubfs/Gold%20150px%2096ppi%20(email).png?width=115&height=115&name=Gold%20150px%2096ppi%20(email).png)   ###### Solutions [Discover Your IVR](https://klearcom.com/discover-your-ivr) [Test Your IVR](https://klearcom.com/ivr-testing/) [Toll Free Number Check](https://klearcom.com/toll-free-number-testing/) [Voice Quality Test](https://klearcom.com/voice-quality-test/) [End Agent Performance](https://klearcom.com/end-agent-performance) ###### Products [Discovery](https://klearcom.com/discovery/) [Regression](https://klearcom.com/regression/) [Connect](https://klearcom.com/connect/) [Loader](https://klearcom.com/load-testing/) [Global Caller](https://klearcom.com/global-caller/) [DevOps](https://klearcom.com/devops/) [Fax](https://klearcom.com/fax/) ###### Resources [About Us](https://klearcom.com/about-us) [Pricing](https://klearcom.com/pricing/) [Blog](https://blog.klearcom.com/) [News](https://blog.klearcom.com/news) [Events](https://blog.klearcom.com/events) [Awards](https://klearcom.com/awards) [Privacy Policy](https://klearcom.com/privacy-policy) [![Visit facebook](https://klearcom.com/hubfs/Kalercom_November2024/images/Facebook.svg)](https://www.facebook.com/people/Klearcom/100076821340193/) [![Visit twitter](https://klearcom.com/hubfs/Kalercom_November2024/images/Twitter.svg)](https://twitter.com/KlearcomTech) [![Visit instagram](https://klearcom.com/hubfs/Kalercom_November2024/images/Instagram.svg)](https://www.instagram.com/klearcom_global) [![Visit linkedin](https://klearcom.com/hubfs/Kalercom_November2024/images/Linkedin.svg)](https://www.linkedin.com/company/klearcom) [![Visit youtube](https://klearcom.com/hubfs/Kalercom_November2024/images/Youtube.svg)](https://www.youtube.com/@Klearcom) [![Visit tiktok](https://klearcom.com/hs-fs/hubfs/TikTok%20Icon.png?width=32&name=TikTok%20Icon.png)](https://www.tiktok.com/@klearcom) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Klearcom Global Caller is a real-time call recreation solution that allows teams to place calls from local fixed line and mobile networks in more than 100 countries to understand the customer call experience." }, "name" : "What is Klearcom Global Caller?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Global Caller helps test IVR experiences by allowing businesses to recreate customer calls from different countries, assess call paths, validate routing and understand how customers experience the IVR locally." }, "name" : "How does Global Caller help test IVR experiences?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Global Caller supports call recreation from more than 100 countries, giving businesses real-time visibility into how calls perform across different markets and local networks." }, "name" : "Can Global Caller make calls from different countries?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Global Caller supports both fixed line and mobile GSM networks, helping teams recreate customer calls across different network types for a more accurate view of customer experience." }, "name" : "Does Global Caller support fixed line and mobile networks?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. Global Caller is non-intrusive and requires no hardware setup or installation, allowing teams to recreate and test customer calls without disrupting existing systems." }, "name" : "Does Global Caller require installation?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Global Caller can help identify call path issues, routing problems, network differences, customer experience gaps, audio quality concerns and country-specific calling issues." }, "name" : "What can Global Caller help identify?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Local call recreation is important because customer call experiences can vary by country, carrier, fixed line network, mobile network and routing path. Testing locally helps teams understand the real experience customers receive." }, "name" : "Why is local call recreation important?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Global Caller supports customer experience teams by giving them real-time access to local calling environments, helping them validate IVR experiences, investigate issues, assess call quality and keep teams aligned before launch or during live operations." }, "name" : "How does Global Caller support customer experience teams?" } ] } ```