Global Caller
Full Control of Your
IVR Experience &
Streamline Updates
Elevate the IVR design process to the digital frontier and effortlessly keep your entire team in the loop regarding any changes before the final launch.
How Klearcom Global Caller Works
Elevate the IVR design process to the digital frontier and effortlessly keep your entire team in the loop regarding any changes before the final launch.
- Instant alerts (not 6+ hour delays)
- Global visibility across networks
- Protect revenue & customer trust
Delivering Results That Matter
Real-Time Call Recreation With Global Caller
Make Calls From Anywhere
Global Caller revolutionizes your phone number test by enabling calls from any location. This feature allows for immediate access and assessment of toll numbers' performance, regardless of your geographical location or the country where the number is registered.
Global Network Compatibility
Global Caller ensures comprehensive compatibility with both fixed lines and mobile (GSM) networks. This capability facilitates a consistent experience in recreating customer calls across various network platforms, offering a seamless and accurate testing environment.
How Global Caller Helps You
Unparalleled Global Reach
Global Caller covers over 100 countries, enabling you to recreate customer calls from almost anywhere in the world. Gain true visibility into the customer experience across every region you support.
Real-Time Capability
Instantly recreate customer calls and assess call quality, connectivity, and overall experience as it happens. Identify and resolve issues before they impact your customers.
Fixed Line And Mobile Support
Global Caller supports both fixed line and mobile networks, allowing you to understand and validate the customer experience across all communication channels and carrier types.
No Installation Required
Our solutions are non-intrusive, requiring no setup or hardware implementation. We offer localized testing in each country to provide a true replication of the customer experience. Global Caller enables real-time, in-country call testing without requiring changes to your existing infrastructure.
As a provider-agnostic platform, Global Caller supports fixed line and mobile testing across 100+ countries, helping teams validate customer experiences quickly, accurately, and without operational disruption.
Expand Global Caller Testing Across Every Customer Journey
Global Caller's Worldwide Connection For In-Depth Customer Insights
Global Caller enables you to place calls to your dedicated numbers from virtually anywhere in the world, providing real-time visibility into customer call paths and regional experiences.
By recreating customer calls locally across 100+ countries, Global Caller provides a deeper understanding of call quality, routing behaviour, and the overall customer experience. Identify issues faster, validate regional performance, and gain the confidence that your communications infrastructure is performing exactly as intended.
