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Customer conversations are moving from IVRs to AI agents, and every one of them still has to work in every market. Whether you’re preparing an AI agent rollout, running a platform migration or keeping a contact center reachable around the clock, our team will show you how Klearcom tests and monitors every IVR, customer facing number and AI agent, before launch and in production, from inside 100+ countries. Fill in the form or use the details below.

Contact Klearcom

One platform for every customer conversation

Klearcom brings three functions together on one platform. Production Monitoring calls every number, IVR and route on a schedule from inside each market and pinpoints the failing leg.

 

Pre-Production Testing checks every path in an IVR or voicebot release before customers meet it.

 

AI Agent Testing calls your deployed agents from inside the markets they serve and scores every conversation against the rules your business sets.

 

Talk to us about where your coverage sits today and what each step up would protect.
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Help & Support

Need assistance? Our team is here to help.

US: +1 866 986 6016
INT: +353 1 525 6748
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Media & Press

For press or media requests, reach out anytime.

marketing@klearcom.com

Trusted By Our Valued Clients

Customer Success Stories

What Our Customers Say About Us

Dave Jan 24

"Pfizer entrusted Klearcom with seamless global IVR migration across 100+ countries."

"Klearcom provided an unprompted SaaS solution that required no integration or management. By managing IVR discovery, intent messaging, and multilingual call transfers, Klearcom ensured a smooth migration while adhering to strict InfoSec requirements."

Dave Wheeler

- Case Management Business Owner, Pfizer

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1517678955180

“Testing global numbers manually simply didn’t scale for us anymore.”

“Klearcom has given us the ability to proactively test numbers on demand across countries and carriers, removing guesswork and giving us real confidence in the reliability of our global contact center operations."

Margot Thornton

- Global Contact Center System Manager at EVERSANA

Eversana
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“Klearcom ensures CHEMTREC's global emergency call center operates flawlessly 24/7”

“CHEMTREC chose Klearcom for its ability to test real customer call paths in real-time without requiring system integration. This proactive monitoring ensured compliance with emergency communication standards and uninterrupted service worldwide.“

Tarn Jones

- Chemtrec

CHEMTREC
1642179230380

“Klearcom rapidly restored Danfoss's critical telephony services during peak operations.”

“When a carrier unexpectedly cut off services over Christmas, Klearcom stepped in to resolve the issue swiftly. By proactively addressing silence alerts and maintaining seamless communication, Klearcom enhanced Danfoss’s issue resolution process across multiple countries.“

Francis Mercado

- Senior IT Consultant, Danfoss

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1516871878835

“The ability to test numbers on the fly has been a game changer.”

“With Klearcom, we can test numbers on the fly, across countries and networks, and give customers immediate reassurance. It’s been a game changer for us and has put us back in control of the services we sell."

Alan Rodriguez

- Senior Technical Support Manager, United World Telecom

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Klearcom Works with Any Technology Platform

 

Frequently Asked Questions

What does Klearcom do?

Klearcom is the assurance platform for customer conversations. It tests and monitors every IVR, voicebot and AI agent, before launch and in production, by calling from inside 100+ countries over 340+ carriers, the way your customers call. Three functions share one platform: Production Monitoring for the live channel, Pre-Production Testing for releases and AI Agent Testing for deployed agents.

Do I need to install anything to use Klearcom?

Klearcom tests from the outside in, so nothing is installed in your production environment. Test calls reach your numbers, IVRs and AI agents over local carriers inside each market, and the results show what your callers actually hear.

Which countries do you support?

Klearcom places test calls from inside 100+ countries across 340+ fixed and mobile carriers, covering both landline and mobile networks across all major telecom providers. Whether you're active in a single region or managing a global footprint, we’ve got you covered.

How quickly can I start testing?

Most teams can start testing within 24 hours. Our onboarding process is straightforward, and our team will guide you through setup to ensure you’re getting value immediately.

Can Klearcom help with post-migration testing?

Absolutely. We specialize in post-migration validation for cloud contact centers and telecom infrastructure upgrades. Our platform ensures everything from number reachability to IVR logic is working correctly after you make changes.

What sets Klearcom apart?

Klearcom tests customer conversations in the wild. Most testing and benchmarking happens in a lab, on clean audio over direct connections. Klearcom calls your numbers, IVRs and deployed AI agents from inside each market over local fixed and mobile carriers, so results reflect what customers actually get, with each failure traced to audio, telephony, intent or answer. It is independent of any carrier, CCaaS or AI vendor, and one platform covers your estate from today’s IVRs to tomorrow’s AI agents.

What Our Customers Have 
to Say About Us 

★★★★★

“Gold Star Klearcom”

“Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless!

Klearcom's team was very easy to work with and very accommodating. [sensitive content hidden] and team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.“
 
Anthony
- Sr. Principal Systems Analyst in US

“Only positive so far, from onboarding towards the current operational day to day support.

Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication“

 
Dries

- Customer Success Team Manager in Belgium

“Klearcom provides a strong automated solution for the manual task of test calls”

“Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience“

Anthony

- Sr. Principal Systems Analyst in US

“Remote Testing with a Global Reach”

“Very positive. The Klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes.

Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams.“

 

Jack

- Sr. Mgr. UCaaS Operations and Provisioning in US

“Exceptional Experience with Klearcom: User-Friendly App and Outstanding Support”

“I have had a great experience with the Klearcom app and the Klearcom staff. The app's real-time monitoring and notification features have been invaluable in ensuring seamless operations, while the team's support and expertise have made every interaction smooth and efficient. Their commitment to excellence has greatly enhanced our service quality and operational efficiency.

What I liked most about Klearcom was the app's ease of use and intuitive design, which made navigating and utilizing its features seamless. Additionally, the support from their staff has been exceptional, always providing timely and helpful assistance. This combination has made my overall experience with Klearcom highly positive.“


Matthew

- Senior Enterprise Operations Engineer in US

“Working great and made us more proactive”

“So far very good. Easy provisioning, testing tool and Alert management works well.

Easy provisioning, testing tool and Alert management“

Balu Nivrutti

- Sr. Infrastructure Manager in US

“My Klearcom Experience”

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.

Softphone feature, being able to call from nearly every country is priceless.“

Manuel

- Senior Enterprise Operations Engineer in US

“Great company”

“Great customer service! Willing to add their advise.

Their flexibility in monitoring only what you need.“

Shawn

- Telecom in US

“Effortless testing with Klearcom”

“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.

The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive.“

Rogelio

- RTC Director in Argentina

Ireland (Global HQ)

West Campus, Carriganore,
Waterford
Ireland, X91 P20H


North America

345 Park Ave, #1702
New York NY 10154 United States


India

Rudra Business Park Mahadevnagar
Tekra Vastral Ahmedabad
382418 Gujarat

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klearcom team today!

Drop us a line and keep in touch

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