Discover how businesses across various industries have partnered with Klearcom to ensure flawless IVR and number testing. Our customer success stories showcase real-world results, from improving call center performance to enhancing customer experience. See how our solutions help companies achieve reliability, scalability, and peace of mind.
Pfizer Partners with Klearcom for Seamless, Global IVR Migration
Pfizer Centralizes Global IVR Systems with Klearcom's Expertise
100+
Countries involved in the pre and post-migration phases of Pfizer's in-house IVR systems project.
80K
This collaboration has been key in enhancing Pfizer's internal support and IVR systems, essential for overseeing a network of over 80,000 colleagues.
15+
Languages and dialects transcribed globally for Pfizer at the click of a button with Klearcom's automation software.
99.2%
Contact center uptimes as a result of proactive issue resolution times being dramatically improved.
CHEMTREC Ensures 24/7 Emergency Call Response with Klearcom's SaaS Solution
Consistent Global Call Quality Achieved with Zero Integration
350+
Klearcom's SaaS platform enabled automated testing for 350+ numbers, including 100+ international numbers.
100+
Countries covered for local number and IVR validation ensuring CHEMTREC's communication systems are optimized.
99.9%
Contact center uptimes as a result of proactive issue resolution times being dramatically improved.
0%
Service drop when migrating CHEMTREC'S systems to a cloud based system.
Klearcom Enhances Danfoss' Triage & Issue Resolution Process
Real-time alerts for issues like silent alerts allow for immediate triage and resolution.
24/7
Customer support from Klearcom’s 24/7 365 days a year NOC center and Client Operations Team.
100+
Languages and dialects transcribed globally at the click of a button.
99.9%
Contact center uptimes as a result of proactive issue resolution times being dramatically improved.
0%
Klearcom’s non-instrusive SaaS platform required zero integration and no significant changes to Danfoss’ existing systems.
Klearcom Ensures United World Telecom's Global Toll-Free Numbers Run Smoothly
Automated real-time number assurance a game changer for United World Telecom.
24/7
Customer support from Klearcom’s 24/7 365 days a year NOC center and Client Operations Team.
100+
Languages and dialects transcribed globally at the click of a button.
340+
Carriers available for local testing globally, both fixed line and mobile capability.
100+
Countries Available for Toll-Free Number Testing with local number and IVR validation
Trusted By Our Valued Clients
We Solve Local Customer Problems
With Klearcom Global Solutions
Discover Your IVR
Document and identify where problems occur on your IVR for faster resolution. Discover how Klearcom tests end-to-end for a holistic map of your IVR in minutes.
Interactive Voice Response systems are the lifeline of customer interactions in today's business world. They are the first point of contact for customers seeking support, sales, information, or services.
Traditional toll-free number testing methods often lack real-time capabilities, leaving businesses unable to proactively diagnose and resolve TFN issues globally before they impact customer satisfaction.
