Home - Klearcom

Why Choose Klearcom for
Phone Number & IVR Testing?

Full control of your call path, see everything, stay informed at every step

The most cost-effective global IVR testing solution

100+

Countries covered for local number and IVR validation ensuring the world’s largest coverage for automated testing.

330+

In excess of 330 Carriers available for local testing across the globe, both fixed line and mobile capability.

83%

According to an Accenture survey 83% of people would avoid a company FOREVER due to a poor IVR experience.

$75B

According to Forbes $75B in business switches due to poor delivery of technical services annually.

Discover Your IVR

Document and identify where problems occur on your IVR for faster resolution. Discover how Klearcom tests end-to-end for a holistic map of your IVR in minutes.

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Test Your IVR

Interactive Voice Response systems are the lifeline of customer interactions in today's business world. They are the first point of contact for customers seeking support, sales, information, or services.

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Toll-Free Number Check

Traditional toll-free number testing methods often lack real-time capabilities, leaving businesses unable to proactively diagnose and resolve TFN issues globally before they impact customer satisfaction.

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Voice Quality Test

Inconsistent voice quality across your customer call path is negatively impacting your customers' experience.

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End Agent Performance

One of the most critical aspects of delivering exceptional customer service is ensuring that your agents are reachable when customers need them.

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Telecom

Detect call routing issues before customers do.
Finance

Meet regulatory demands and eliminate silent failures.
Retail

Ensure 24/7 IVR uptime during peak shopping periods.
Healthcare

Maintain mission-critical patient access lines.
Logistics

Prevent delays from broken call flows in dispatch and support.

Submit Your Numbers

These are the numbers you wish to test.

Quick Consultation on Test Types

We will reach out to discuss and determine the specific types of tests you’re interested in conducting.

One-Week Testing Period

Your selected numbers will undergo a comprehensive testing process over a week.

Results Review Meeting

Following the testing period, we will schedule a meeting with you to discuss our findings and insights.

Klearcom Wins 2024 TMC Labs Innovation Award

The 2024 TMC Labs Innovation Awards honor products that display innovation, unique features, and significant contributions toward improving communications technology. This year, Klearcom joins an elite group of winners.

Klearcom Wins Two Gold and One Bronze at the 19th Annual Stevie® Awards for Sales & Customer Service

Klearcom has won two Gold Stevie Awards as well as a Bronze Stevie Award at the 19th annual Stevie Awards for Sales & Customer Service.

Klearcom Wins Rising Star Award at Deloitte Fast 50

Klearcom has been recognized as a Rising Star at the Deloitte 2024 Fast 50 Awards. This honor celebrates our innovation and rapid growth in delivering exceptional testing solutions for global businesses.

Klearcom Awarded 'Best Innovation in CX' at ICXA

Klearcom has been honored with the 'Best Innovation in CX - Strategic Approach' award at the 2024 International Customer Experience Awards in London. This accolade recognizes our AI-driven solutions that enhance customer interactions across 100+ countries.

Klearcom Secures Global Recognition at Customer Centricity World Series

Klearcom has been honored with the 'Best Customer Self-Service Project' award, achieving both World Series and Regional Winner titles at the 5th Customer Centricity World Series Awards in Amsterdam.

Klearcom Honored with 2024 Future of Work Product Award

Klearcom has received TMC's 2024 Future of Work Product of the Year Award, recognizing our AI-driven platform's excellence in enhancing voice communication reliability for global clients.

“Gold Star Klearcom”

“Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless!

Klearcom's team was very easy to work with and very accommodating. The team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.“

“Only positive so far, from onboarding towards the current operational day to day support.

Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication“

“Klearcom provides a strong automated solution for the manual task of test calls”

“Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience“

“Remote Testing with a Global Reach”

“Very positive. The Klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes.

Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams.“

“Exceptional Experience with Klearcom: User-Friendly App and Outstanding Support”

“I have had a great experience with the Klearcom app and the Klearcom staff. The app's real-time monitoring and notification features have been invaluable in ensuring seamless operations, while the team's support and expertise have made every interaction smooth and efficient. Their commitment to excellence has greatly enhanced our service quality and operational efficiency.

What I liked most about Klearcom was the app's ease of use and intuitive design, which made navigating and utilizing its features seamless. Additionally, the support from their staff has been exceptional, always providing timely and helpful assistance. This combination has made my overall experience with Klearcom highly positive.“

“Working great and made us more proactive”

“So far very good. Easy provisioning, testing tool and Alert management works well.

Easy provisioning, testing tool and Alert management“

“My Klearcom Experience”

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.

Softphone feature, being able to call from nearly every country is priceless.“

“Great company”

“Great customer service! Willing to add their advise.

Their flexibility in monitoring only what you need.“

“Effortless testing with Klearcom”

“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.

The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive.“