Toll-Free Number Test

24/7/365

End-to-End CX Visibility Across Global Operations

92%

Retention of Previously Abandoned Callers

85%

Reduction in Time Spent Resolving Critical Errors

95%

Accuracy in IVR prompts across all supported languages

99%

Of misrouted calls identified and resolved

100%

Of tests are logged for compliance and audit trails.

Automated Testing

Reduce manual errors with automated, scalable IVR testing.

Global Reach

Test your IVR across 100+ countries and regions.

Real-Time Insights

Actionable reports to optimize call flows and prevent failures.

"Pfizer entrusted Klearcom with seamless global IVR migration across 100+ countries."

"Klearcom provided an unprompted SaaS solution that required no integration or management. By managing IVR discovery, intent messaging, and multilingual call transfers, Klearcom ensured a smooth migration while adhering to strict InfoSec requirements."

“Klearcom rapidly restored Danfoss's critical telephony services during peak operations.”

“When a carrier unexpectedly cut off services over Christmas, Klearcom stepped in to resolve the issue swiftly. By proactively addressing silence alerts and maintaining seamless communication, Klearcom enhanced Danfoss’s issue resolution process across multiple countries.“

“Klearcom ensures CHEMTREC's global emergency call center operates flawlessly 24/7”

“CHEMTREC chose Klearcom for its ability to test real customer call paths in real-time without requiring system integration. This proactive monitoring ensured compliance with emergency communication standards and uninterrupted service worldwide.“

40%

of customers abandon calls due to poor IVR experiences.

$100,000+

lost per hour due to IVR downtime.

50%

reduction in customer complaints with automated IVR testing.

Local Issues, Local Solutions

The biggest challenge most businesses face is the inability to proactively diagnose and resolve issues with toll-free numbers in local countries and time zones. Klearcom Connect is a comprehensive solution that empowers you to proactively monitor Toll-Free Numbers within 100+ countries, in local timezones and languages specific to each one.

PESQ Free Zone

Connect enables you to test and replicate the actual customer call path dialling the TFN exactly as your customer would and reporting on the real MOS audio scores received by your customers at each stage of the IVR. No need to set up dummy call paths with hidden DTMF options to play PESQ files creating a false testing environment that your customer never experiences.

PESQ Free Zone

“Gold Star Klearcom”

“Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless!

Klearcom's team was very easy to work with and very accommodating. The team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.“

Anthony

- Sr. Principal Systems Analyst in US

“Only positive so far, from onboarding towards the current operational day to day support.

Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication“

Dries

- Customer Success Team Manager in Belgium

“Klearcom provides a strong automated solution for the manual task of test calls”

“Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience“

Anthony

- Sr. Principal Systems Analyst in US

“Remote Testing with a Global Reach”

“Very positive. The Klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes.

Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams.“

Jack

- Sr. Mgr. UCaaS Operations and Provisioning in US

“Exceptional Experience with Klearcom: User-Friendly App and Outstanding Support”

“I have had a great experience with the Klearcom app and the Klearcom staff. The app's real-time monitoring and notification features have been invaluable in ensuring seamless operations, while the team's support and expertise have made every interaction smooth and efficient. Their commitment to excellence has greatly enhanced our service quality and operational efficiency.

What I liked most about Klearcom was the app's ease of use and intuitive design, which made navigating and utilizing its features seamless. Additionally, the support from their staff has been exceptional, always providing timely and helpful assistance. This combination has made my overall experience with Klearcom highly positive.“

Matthew

- Senior Enterprise Operations Engineer in US

“Working great and made us more proactive”

“So far very good. Easy provisioning, testing tool and Alert management works well.

Easy provisioning, testing tool and Alert management“

Balu Nivrutti

- Sr. Infrastructure Manager in US

“My Klearcom Experience”

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.

Softphone feature, being able to call from nearly every country is priceless.“

Manuel

- Senior Enterprise Operations Engineer in US

“Great company”

“Great customer service! Willing to add their advise.

Their flexibility in monitoring only what you need.“

Shawn

- Telecom in US

“Effortless testing with Klearcom”

“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.

The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive.“

Rogelio

- RTC Director in Argentina

Local Testing In Over 100+ Countries

Your business may be global but your testing capabilities should not need to suffer, Klearcom has you covered in all markets ensuring you can test locally in 100+ countries in real time.

US & Canada Mulit State

Need to replicate customer calling within the US and Canada? Klearcom has you covered with our Multistate calling capabilities in each state of both the US & Canada.

On Demand Live Calling

Struggling to place live calls locally in other countries, Klearcom Global Caller has your back, our on demand softphone allows you to place a call from both fixed line and gsm in all countries you desire, always in-country.

Full Call Path Testing

With Klearcom Connect you can verify that the TFN connects to your IVR as we record the media received on each test call. If we test the TFN and get a different message we will alert you in real time. In addition, we can map every leg of your IVR whether speech or DTMF options, grade audio quality with MOS Scoring, and transcribe your IVR options in 100+ languages and translate them to English.

Multiple Carriers Worldwide

Klearcom offers an unparalleled testing platform that spans multiple carriers in every country. You can precisely replicate and assess your customer’s true call experience, with our mix of Local Fixed Line and Mobile Operators within each country. Klearcom services over 100+ countries globally and utilizes the power of over 330 different telecom operators across both fixed and landline services. Unlike other testing services, Klearcom doesn’t restrict the types of numbers you can test, including Toll, Toll-Free, UIFN, or ITFS & DIDs.