Delivering Results That Matter
Real-Time Call Recreation With Global Caller
Make Calls From Anywhere
Global Caller revolutionizes your phone number test by enabling calls from any location. This feature allows for immediate access and assessment of toll numbers' performance, regardless of your geographical location or the country where the number is registered.
Global Network Compatibility
Global Caller ensures comprehensive compatibility with both fixed lines and mobile (GSM) networks. This capability facilitates a consistent experience in recreating customer calls across various network platforms, offering a seamless and accurate testing environment.
Driving impactful results
How Global Caller Helps You
Unparalleled Global Reach
Global Caller covers 100+ countries, making it the product with the broadest international reach. This means you can recreate calls from nearly anywhere on the planet.
Real-Time Capability
Our real-time call recreation is instantaneous, allowing you to assess call quality and customer experience as it happens.
Fixed Line And Mobile Support
Global Caller works seamlessly with both fixed line and mobile networks, providing a comprehensive solution for understanding your customer’s experience across all platforms.
No Installation Required
Our solutions are non-intrusive, requiring no setup or hardware implementation. We offer localized testing in each country for a true, authentic customer experience replication. Discovery tests the full customer call path, from customer number to the end agent, regardless of contact center configuration or software.
We are provider agnostic and offer MOS Audio Quality Benchmarking, agent quality testing, automated speech and DTMF navigation, multilingual transcription, outbound quality, and 24/7/365 managed support.