Discover How Klearcom Delivers Real Results

Let’s connect to show you how we simplify IVR and number testing for seamless customer experiences.

Ensure Seamless Customer Journeys

Klearcom helps you stay ahead of CX challenges with automated IVR testing and monitoring designed to:

  • Simulate real-world call volumes under any condition.
  • Identify and resolve issues during high-traffic periods.
  • Deliver real-time visibility into your customer experience.

Our solutions detect and fix problems before your customers notice, ensuring your business operates without interruptions and your customers stay happy.

Ensure Seamless Customer Journeys

Klearcom helps you stay ahead of CX challenges with automated IVR testing and monitoring designed to:

  • Simulate real-world call volumes under any condition.
  • Identify and resolve issues during high-traffic periods.
  • Deliver real-time visibility into your customer experience.

Our solutions detect and fix problems before your customers notice, ensuring your business operates without interruptions and your customers stay happy.

Key Benefits with Klearcom

24/7/365

End-to-End CX Visibility Across Global Operations

92%

Retention of Previously Abandoned Callers

85%

Reduction in Time Spent Resolving Critical Errors

95%

Accuracy in IVR prompts across all supported languages

99%

Of misrouted calls identified and resolved

100%

Of tests are logged for compliance and audit trails.

Discover How Klearcom Delivers Real Results

Let’s connect to show you how we simplify IVR and number testing for seamless customer experiences.
Automated Testing

Reduce manual errors with automated, scalable IVR testing.
Global Reach

Test your IVR across 100+ countries and regions.
Real-Time Insights

Actionable reports to optimize call flows and prevent failures.
 

Read What Our Great Customers Say About Us

Dave Jan 24

"Pfizer entrusted Klearcom with seamless global IVR migration across 100+ countries."

"Klearcom provided an unprompted SaaS solution that required no integration or management. By managing IVR discovery, intent messaging, and multilingual call transfers, Klearcom ensured a smooth migration while adhering to strict InfoSec requirements."

Dave Wheeler

- Case Management Business Owner, Pfizer

Pfizer-2048x845
1642179230380

“Klearcom rapidly restored Danfoss's critical telephony services during peak operations.”

“When a carrier unexpectedly cut off services over Christmas, Klearcom stepped in to resolve the issue swiftly. By proactively addressing silence alerts and maintaining seamless communication, Klearcom enhanced Danfoss’s issue resolution process across multiple countries.“

Francis Mercado

- Senior IT Consultant, Danfoss

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_DSC9569_cropped

“Klearcom ensures CHEMTREC's global emergency call center operates flawlessly 24/7”

“CHEMTREC chose Klearcom for its ability to test real customer call paths in real-time without requiring system integration. This proactive monitoring ensured compliance with emergency communication standards and uninterrupted service worldwide.“

Tarn Jones

- Chemtrec

CHEMTREC

40%

of customers abandon calls due to poor IVR experiences.

$100,000+

lost per hour due to IVR downtime.

50%

reduction in customer complaints with automated IVR testing.

The Benefits You Get With Loader

Advanced Stress Testing

Loader's stress testing feature rigorously assesses your contact center's capacity. This ensures your systems are robust and can handle peak demand, providing reliability when it matters most.

Voice Quality Assurance

Exceptional voice quality is paramount in customer interactions. Loader ensures crystal-clear communication, enhancing customer satisfaction and trust in your service.

Localized Testing Solutions

Loader's localized load test solutions replicates real-world scenarios, offering a true customer experience perspective. This feature helps in understanding and meeting the specific needs of diverse customer bases.

How Loader Helps You

 

Efficient Resource Management Enhanced

Loader’s automation extends beyond basic process optimization. It intelligently allocates resources and schedules tasks, ensuring maximum efficiency. This advanced automation transforms your team’s workflow, allowing them to focus on high-impact, strategic initiatives, thereby boosting overall productivity and reducing operational bottlenecks.

Advanced Quality and Capacity Oversight

Loader provides a sophisticated oversight mechanism for service quality and capacity. It continuously monitors performance metrics, ensuring service standards never falter. This real-time oversight allows for immediate adjustments, maintaining a consistent and reliable customer experience even during unexpected demand spikes.

Proactive System Vulnerability Detection

Loader’s proactive detection capabilities extend to identifying potential system vulnerabilities before they become critical issues. This foresight minimizes system downtime and disruption, bolstering resilience. Loader not only identifies but also suggests optimal solutions, enhancing the system’s robustness and ensuring uninterrupted service delivery.

analysis-charts-laptop-graphic
 

Efficient Resource Management Enhanced

Loader’s automation extends beyond basic process optimization. It intelligently allocates resources and schedules tasks, ensuring maximum efficiency. This advanced automation transforms your team’s workflow, allowing them to focus on high-impact, strategic initiatives, thereby boosting overall productivity and reducing operational bottlenecks.

Advanced Quality and Capacity Oversight

Loader provides a sophisticated oversight mechanism for service quality and capacity. It continuously monitors performance metrics, ensuring service standards never falter. This real-time oversight allows for immediate adjustments, maintaining a consistent and reliable customer experience even during unexpected demand spikes.

Proactive System Vulnerability Detection

Loader’s proactive detection capabilities extend to identifying potential system vulnerabilities before they become critical issues. This foresight minimizes system downtime and disruption, bolstering resilience. Loader not only identifies but also suggests optimal solutions, enhancing the system’s robustness and ensuring uninterrupted service delivery.

100% Contact Center, Vendor & Carrier Agnostic

 

Trusted By Our Valued Clients

What Our Customers Have 
to Say About Us 

★★★★★

“Gold Star Klearcom”

“Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless!

Klearcom's team was very easy to work with and very accommodating. The team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses.“
 
Anthony
- Sr. Principal Systems Analyst in US

“Only positive so far, from onboarding towards the current operational day to day support.

Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication“

 
Dries

- Customer Success Team Manager in Belgium

“Klearcom provides a strong automated solution for the manual task of test calls”

“Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience“

Anthony

- Sr. Principal Systems Analyst in US

“Remote Testing with a Global Reach”

“Very positive. The Klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes.

Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams.“

 

Jack

- Sr. Mgr. UCaaS Operations and Provisioning in US

“Exceptional Experience with Klearcom: User-Friendly App and Outstanding Support”

“I have had a great experience with the Klearcom app and the Klearcom staff. The app's real-time monitoring and notification features have been invaluable in ensuring seamless operations, while the team's support and expertise have made every interaction smooth and efficient. Their commitment to excellence has greatly enhanced our service quality and operational efficiency.

What I liked most about Klearcom was the app's ease of use and intuitive design, which made navigating and utilizing its features seamless. Additionally, the support from their staff has been exceptional, always providing timely and helpful assistance. This combination has made my overall experience with Klearcom highly positive.“


Matthew

- Senior Enterprise Operations Engineer in US

“Working great and made us more proactive”

“So far very good. Easy provisioning, testing tool and Alert management works well.

Easy provisioning, testing tool and Alert management“

Balu Nivrutti

- Sr. Infrastructure Manager in US

“My Klearcom Experience”

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.

Softphone feature, being able to call from nearly every country is priceless.“

Manuel

- Senior Enterprise Operations Engineer in US

“Great company”

“Great customer service! Willing to add their advise.

Their flexibility in monitoring only what you need.“

Shawn

- Telecom in US

“Effortless testing with Klearcom”

“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.

The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive.“

Rogelio

- RTC Director in Argentina

Benefits Of Loader Testing For:

Customers

Klearcom’s load testing solution improves customer interactions by streamlining issue resolution, providing personalized experiences, and boosting overall satisfaction.

Enhanced Interaction Quality

Loader’s commitment to quality in every interaction leads to not just customer satisfaction but lasting customer loyalty. By ensuring clear, responsive, and effective communication, Loader raises the bar for service excellence, leaving a lasting positive impression on the end-user.

Streamlined Issue Resolution

Loader’s efficient problem-solving capabilities significantly improve the customer experience. By swiftly addressing concerns, it reduces frustration, leading to quicker resolutions and happier customers.

Consistent Reliability in Service

Loader’s dependability in service delivery cultivates trust and confidence among customers. This consistency is key in building a reliable brand reputation.

Customized Personal Experiences

With Loader, each customer interaction is personalized, based on insightful data analysis. This tailored approach makes customers feel uniquely valued and understood.

Elevated Overall Satisfaction

Loader synergizes these benefits to elevate the overall customer satisfaction. The comprehensive quality of service ensures that customers consistently have positive experiences.

Businesses

Loader streamlines resource use, reduces system downtime, provides superior service, adapts to growing demands, and boosts cost-efficiency for increased profitability.

Amplified Operational Efficiency

Loader not only streamlines operations but also optimizes the use of time and resources, leading to a significant boost in business efficiency.

Minimized System Downtime

The reliability provided by Loader means reduced downtime, ensuring smoother, uninterrupted operations, essential for maintaining service continuity.

Strengthened Competitive Edge

Providing superior service quality, Loader gives businesses a competitive advantage, setting them apart in the marketplace.

Seamless Scalability

Loader’s solutions are designed to adapt to growing demands, ensuring quality is maintained as the business scales.

Enhanced Cost-Efficiency

The efficiency brought by Loader translates into tangible cost savings and increased profitability for businesses.

Internal Supports

Loader streamlines workflows, optimizes resource utilization, provides insightful data for strategic decisions, proactively resolves issues, and adopts the latest technology for ongoing improvement and adaptability.

Efficient Workflows

Loader’s advanced automation technology simplifies complex tasks, transforming intricate workflows into streamlined processes. This not only boosts efficiency but also allows staff to focus on high-value activities, fostering a more productive and stress-free work environment.

Effective Resource Utilization

Loader’s intelligent resource allocation ensures maximum utility of both human and technological assets. This optimal utilization enhances overall productivity, reducing waste and maximizing output.

Insight-Driven Decisions

Armed with Loader’s comprehensive, data-driven insights, decision-makers can strategize with greater accuracy and foresight. This leads to more informed and effective decision-making, driving better outcomes.

Proactive Problem Resolution

Loader’s proactive approach to problem-solving preemptively addresses potential issues, minimizing their impact on customer service and operational efficiency.

Leading-Edge Technological Advancement

Loader continuously integrates the latest technological advancements, ensuring that your operations remain at the cutting edge. This commitment to innovation ensures continual improvement and adaptability in service delivery.

Strategic Partner In Elevating Your Contact Center To New Heights Of Efficiency & Customer Satisfaction

With Loader, you’re not just load testing; you’re future-proofing your contact center’s performance and ensuring a top-tier customer experience. Invest in the reliability and success of your contact center today with Loader by Klearcom.

Load Test Today

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