--- title: Smarter CX Testing That Delivers Better Customer Outcomes description: Switch to Klearcom for seamless global CX testing—no outdated platforms, port issues, or hidden fees. Get real-time monitoring and human-verified results. image: https://klearcom.com/hubfs/1-Jul-10-2025-11-26-20-7637-AM.png --- [Skip to content](https://klearcom.com/make-the-simple-switch-to-smarter-cx-testing#main-content) [![Logo](https://klearcom.com/hs-fs/hubfs/Kalercom_November2024/images/klearcom-logo-websiteheader-1200x278.webp?width=176&height=41&name=klearcom-logo-websiteheader-1200x278.webp "Logo")](https://klearcom.com/) - [Home](https://klearcom.com) - Solutions - [Discover Your IVR](https://klearcom.com/discover-your-ivr/) - [IVR Testing](https://klearcom.com/ivr-testing/) - [Toll Free Number Test](https://klearcom.com/toll-free-number-testing/) - [Voice Quality Test](https://klearcom.com/voice-quality-test/) - [End Agent Performance](https://klearcom.com/end-agent-performance/) - Products - [Discovery](https://klearcom.com/discovery/) - [Regression](https://klearcom.com/regression/) - [Connect](https://klearcom.com/connect/) - [Load Testing](https://klearcom.com/load-testing/) - [Verify+](https://klearcom.com/verify-plus) - [Global Caller](https://klearcom.com/global-caller/) - [DevOps](https://klearcom.com/devops/) - [Fax](https://klearcom.com/fax/) - Resources - [About Us](https://klearcom.com/about-us) - [Customer Stories](https://klearcom.com/customer-success-stories) - [Pricing](https://klearcom.com/pricing/) - [Blog](https://blog.klearcom.com) - [News](https://blog.klearcom.com/news) - [Events](https://blog.klearcom.com/events) - [Awards](https://klearcom.com/awards) - [ROI Calculator](https://klearcom.com/roi-impact-calculator) - [Contact Us](https://klearcom.com/contact-us/) - [INT: +353 1 5256748](tel:+35315256748) - [US: +1 866 986 6016](tel:+18669866016) [Book A Demo](https://klearcom.com/book-a-demo) # Make The Simple Switch to Klearcom & Leave Legacy CX Behind Outdated platforms slow you down with port limits, patchy coverage, and hidden costs. Klearcom simplifies and strengthens your global CX testing—no ports, no delays, no compromises. [Make the Switch](https://klearcom.com/book-a-demo) ![Switch to Klearcom](https://klearcom.com/hubfs/Switch%20to%20Klearcom.png) ## Trusted By Our Valued Clients [![Pfizer](https://klearcom.com/hubfs/Pfizer.png)](https://klearcom.com/customer-stories#pfizer) [![Chemtrec](https://klearcom.com/hubfs/Chemtrec.png)](https://klearcom.com/customer-stories#chemtrec) [![Danfoss](https://klearcom.com/hubfs/Danfoss.png)](https://klearcom.com/customer-stories#danfoss) [![Telnyx](https://klearcom.com/hubfs/Telnyx.png)](https://klearcom.com/customer-stories) [![Hewlett Packard Enterprise](https://klearcom.com/hubfs/Hewlett%20Packard%20Enterprise.png)](https://klearcom.com/customer-stories) [![United World Telecom](https://klearcom.com/hubfs/Unitedworld%20Telecom.png)](https://www.unitedworldtelecom.com/) Klearcom is a next-generation CX testing platform built to replace outdated and fragmented tools. We provide global IVR and toll-free number testing without port restrictions, false alerts, or limited geographic coverage. With human-verified results, real-time monitoring, and an all-in-one interface, we help CX teams detect issues faster, reduce customer impact, and improve service quality across every region. ## Ready To Make The Simple Switch? ![1-Jun-25-2025-03-46-43-9973-PM](https://klearcom.com/hubfs/1-Jun-25-2025-03-46-43-9973-PM.png)   ## Why Make The Switch? Legacy testing platforms were built for yesterday’s challenges. Today’s global CX demands real-time visibility, flexible testing, and full coverage without technical blockers or escalating fees. Klearcom is built from the ground up to deliver exactly that: - Test IVR and toll-free numbers across 100+ countries - No port restrictions or setup limitations - Full call path testing in a single call - Mean time to detection under 5 minutes - Human-verified results for maximum accuracy - 24/7 global support and real-time monitoring - All-in-one, in-house platform — no fragmented tools [Get Your Numbers Tested - Start a Free Trial](https://klearcom.com/start-a-free-trial) KLEARCOM · GLOBAL COVERAGE # Global Coverage Explore Klearcom's Fixed Line and Mobile GSM testing coverage across our global provider network. Search by country, country code or carrier to find the coverage you need. ## Countries & carriers Fixed Line Mobile GSM Both **We couldn’t find coverage matching your search.** Try searching for another country or carrier. ## Klearcom Works with Any Technology Platform ![NICE-9f46e818](https://klearcom.com/hubfs/NICE-9f46e818.png) ![Avaya\_Logo.svg](https://klearcom.com/hs-fs/hubfs/Avaya_Logo.svg.png?width=200&height=57&name=Avaya_Logo.svg.png) ![Genesys\_Logo](https://klearcom.com/hubfs/Genesys_Logo.png) ![cisco-logo-transparent](https://klearcom.com/hubfs/cisco-logo-transparent.png) ![Microsoft\_Azure\_Logo.svg](https://klearcom.com/hubfs/Microsoft_Azure_Logo.svg.png) ![Twilio\_logo](https://klearcom.com/hubfs/Twilio_logo.png) ![Amazon\_Web\_Services\_Logo.svg](https://klearcom.com/hs-fs/hubfs/Amazon_Web_Services_Logo.svg.png?width=160&height=96&name=Amazon_Web_Services_Logo.svg.png) ![google-cloud-logo-75o (1)](https://klearcom.com/hubfs/google-cloud-logo-75o%20(1).png) ![Zoom-Logo](https://klearcom.com/hubfs/Zoom-Logo.png) ![FIVN\_BIG-b7351c5e](https://klearcom.com/hubfs/FIVN_BIG-b7351c5e.png) ![talkdesk](https://klearcom.com/hubfs/talkdesk.webp) ![download-2](https://klearcom.com/hubfs/download-2.png) ![Vonage\_Logo](https://klearcom.com/hubfs/Vonage_Logo.png) ![Oracle-Logo](https://klearcom.com/hubfs/Oracle-Logo.png) ![Salesforce.com\_logo.svg](https://klearcom.com/hubfs/Salesforce.com_logo.svg.png) # Klearcom ROI Calculator Answer one quick question to get the right calculator. ## What do you want to estimate today? Pick the closest match. You can switch later. Engineer outage cost Contact center cost Combine both ## Input Your Data ### Engineer Information Total Outage Time (hours) Number of Outages Engineer Cost per Hour ($) Engineers Involved ### Contact Center Information Number of Agents Agent Cost per Hour ($) Missed Calls per Hour Cost per Missed Call ($) Reset Calculator Change selection ## Cost Impact Analysis ### Engineer Cost $0 ### Agent Cost $0 ### Missed Call Cost $0 ### Total Estimated Cost Impact $0 ### Cost Breakdown Enter values to see where the cost concentrates. Engineers: **0%** Agents: **0%** Missed: **0%** [Book a Demo](https://klearcom.com/book-a-demo) ## How Klearcom Works Real-time, AI-driven call testing - see the difference proactive visibility makes. Your browser does not support the video tag. - Instant alerts (not 6+ hour delays) - Global visibility across networks - Protect revenue & customer trust [Book a demo](https://www.klearcom.com/book-a-demo) ![Switching Campaign Mark COO](https://klearcom.com/hubfs/Switching%20Campaign%20Mark%20COO.png) #### **“We built a for purpose, centralized platform that’s fast, accurate, and easy to use — no more switching between tools or worrying about ports.”** ##### Mark Rohan COO & Co-Founder, Klearcom   ## Getting Started is Simple We call it The Simple Switch because it truly is. ### 1. Submit Your Numbers Share the toll-free numbers you want tested. ### 2. Free Testing Week We run a full round of tests—no port costs, no commitments. ### 3. Results Review Our team walks you through what we found and how to fix gaps in your CX. ### 4. Start Monitoring Globally Continuous 24/7 testing, alerts, and resolution from day one. ![5-3](https://klearcom.com/hubfs/5-3.png)   ## The Simple Switch in Action ![2-Jun-26-2025-11-47-23-2268-AM](https://klearcom.com/hubfs/2-Jun-26-2025-11-47-23-2268-AM.png) ![Global IVR & TFN Coverage](https://klearcom.com/hubfs/Global%20IVR%20%26%20TFN%20Coverage.png) #### Global IVR & TFN Coverage Most tools only reach a handful of markets, leaving critical regions unchecked. With Klearcom you can test toll-free numbers and IVR in 100+ countries, without gaps or grey zones. ![3-Jun-26-2025-11-46-33-2724-AM](https://klearcom.com/hubfs/3-Jun-26-2025-11-46-33-2724-AM.png) ![No Port Headaches](https://klearcom.com/hubfs/No%20Port%20Headaches.png) #### No Port Headaches Run as many tests as you want, no port planning required. Others make you juggle connections, licenses, and costly allocations. ![5-Jun-26-2025-11-46-31-2998-AM](https://klearcom.com/hubfs/5-Jun-26-2025-11-46-31-2998-AM.png) ![One Platform, All Testing](https://klearcom.com/hubfs/One%20Platform%2c%20All%20Testing.png) #### One Platform, All Testing Everything lives in a single, streamlined interface. No more switching between different teams and tools. ![4-Jun-26-2025-11-46-34-2521-AM](https://klearcom.com/hubfs/4-Jun-26-2025-11-46-34-2521-AM.png) ![Always-On Monitoring](https://klearcom.com/hubfs/Always-On%20Monitoring.png) #### Always-On Monitoring Get alerts and insights, 24/7/365, no matter the region or time zone. Some tools only operate during business hours or when it’s already too late. ![6-4](https://klearcom.com/hubfs/6-4.png) ![Built Around You](https://klearcom.com/hubfs/Built%20Around%20You.png) #### Built Around You Expect hands-on support, tailored advice, and face-to-face connections. Compare that to missed Zooms and generic support scripts. ![7-3](https://klearcom.com/hubfs/7-3.png) ![Honest Data, Always](https://klearcom.com/hubfs/Honest%20Data%2c%20Always.png) #### Honest Data, Always Failed tests stay visible even if they pass later. Other tools wipe the slate too quickly, hiding real CX risks. [See What Your Current Tool Isn’t Catching](https://klearcom.com/book-a-demo) ## Prevent Outages. Protect Revenue. Deliver Better CX. ## Klearcom ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) IVR testing in 100+ countries with multi-state testing, allowing local testing for both phone numbers and IVRs in a single call at no extra cost. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Integrate DevOps seamlessly, fine-tuning your IVR system in a pre-production environment, and conducting pre and post-deployment testing. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Non-intrusive audio quality testing, eliminating complex installations and saving time. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Test your local IVR's reachability and response in your live contact centers, all of this in a non -intrusive manner, truly replicating you CX. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Our platform offers 24/7 365 real-time failure validation and issue resolution, enhancing your IVR system's reliability. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Unlimited port testing. Each customer can avail of the full capacity within each region, these are always open and always on. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Cost-free mobile and fixed-line testing, ensuring optimal system performance across communication channels. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) In every country we serve, Klearcom provides access from 2 to 4 telecom operators for thorough IVR testing. ![check-item-klearcom](https://klearcom.com/hubfs/check-item-klearcom.svg) Klearcom simplifies language adaptation with support for 100+ languages and dialects, saving time and resources. ## Competitor ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Limited local number and IVR testing, focusing on a smaller number of countries. Local testing for Phone Numbers and IVRs will come at additional costs. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Lack of seamless DevOps integration for IVR development, these will generally come at an additional cost and not replicate customers experience. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Some competitors might require complex installations for audio quality testing, introducing unnecessary complications. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Focuses on simulated assessments, potentially missing the crucial real-world element and can lead to disparities in CX evaluation. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Many competitors may offer limited support hours or lack a continuous support mechanism, resulting in extended downtime. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Many competitors have port limitations, providing cost per concurrent channel and not guaranteeing their availability in every country. Klearcom stands out by not charging per port. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Mobile or fixed-line testing, charging extra for each, increasing your testing costs and limiting your testing capability. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Competitors may have limited providers to chose from in each country, this limitation can impact accurate failure reporting. ![X-1](https://klearcom.com/hs-fs/hubfs/X-1.png?width=28&height=28&name=X-1.png) Competitors may charge for language translations on a per transaction basis, which can lead to unaccounted for costs.   ## What Our Customers Say ![Pfizer-2048x845](https://klearcom.com/hubfs/Pfizer-2048x845.webp) "Klearcom provided an unprompted SaaS solution that required no integration or management. By managing IVR discovery, intent messaging, and multilingual call transfers, Klearcom ensured a smooth migration while adhering to strict InfoSec requirements." ![Dave Jan 24](https://klearcom.com/hubfs/Dave%20Jan%2024.jpeg) ##### Dave Wheeler Case Management Business Owner at Pfizer ![1200px-Danfoss-Logo-1](https://klearcom.com/hs-fs/hubfs/1200px-Danfoss-Logo-1.png?width=146&height=61&name=1200px-Danfoss-Logo-1.png) “When a carrier unexpectedly cut off services over Christmas, Klearcom stepped in to resolve the issue swiftly. By proactively addressing silence alerts and maintaining seamless communication, Klearcom enhanced Danfoss's issue resolution process across multiple countries.” ![1642179230380-1](https://klearcom.com/hubfs/1642179230380-1.png) ##### Francis Mercado Senior IT Consultant at Danfoss ![CHEMTREC](https://klearcom.com/hubfs/Kalercom_November2024/images/CHEMTREC.png) “CHEMTREC chose Klearcom for its ability to test real customer call paths in real-time without requiring system integration. This proactive monitoring ensured compliance with emergency communication standards and uninterrupted service worldwide.” ![\_DSC9569\_cropped-1](https://klearcom.com/hubfs/_DSC9569_cropped-1.webp) ##### Tarn Jones Executive, Systems Management at CHEMTREC   ## Ready to Switch? Don’t settle for alerts that aren’t real, tests that miss real issues, or support that only works in one timezone. Make the simple switch to better CX testing with Klearcom. [Start free trial](https://klearcom.com/start-a-free-trial)   ## Browse our latest articles and resources ![What Are Toll-Free Number Testing Gaps in 2026?](https://klearcom.com/hubfs/Blog%20Imagery%20Thumbnail-2.png) [In-Country Toll Free Number Testing](https://blog.klearcom.com/tag/in-country-toll-free-number-testing) ### What Are Toll-Free Number Testing Gaps in 2026? Learn how toll-free number testing gaps form during contact center changes and how in-country testing across carriers prevents customer acc... October 07, 2026 ![3 Phone Calls Banks and Insurers Can't Afford to Miss](https://klearcom.com/hubfs/Blog%20Imagery%20Thumbnail-1.png) ### 3 Phone Calls Banks and Insurers Can't Afford to Miss Card blocking, claims and fraud lines ring at the moment a customer's money is at risk. Each carries a regulatory obligation, and when one ... October 07, 2026 ![Adverse Event Phone Calls Are Going Missing. Here's the Fix.](https://klearcom.com/hubfs/Blog%20Imagery%20Thumbnail%20%281%29.png) [Agentic AI](https://blog.klearcom.com/tag/agentic-ai) ### Adverse Event Phone Calls Are Going Missing. Here's the Fix. Adverse event phone calls fail where contact center dashboards can't see: carriers, speech recognition, handovers and AI agents. Test each ... October 06, 2026 Browse all posts ### How long does it take to switch from our current testing provider? Most teams are fully operational within a week. You can start testing immediately, and we’ll deliver a complete results review at the end of your free trial—no downtime, no disruption. ### Do we need to set up or configure anything before testing? No setup, no infrastructure changes, no port booking. Just send us the numbers you’d like to test—we handle the rest. ### Can you test numbers outside North America? Absolutely. We support in-country testing in over 100 markets, including full mobile and fixed-line coverage across LATAM, EMEA, and APAC. ### Will your tests find issues our current platform might miss? Many customers are surprised by what we uncover. Our human-verified approach, real-time monitoring, and full-path call analysis often detect failures that automated systems overlook or suppress. ### What makes your platform different from traditional testing tools? We built everything in-house, from the ground up. That means no fragmented systems, no reliance on third-party testers, and no conflicting test results. It’s streamlined, unified, and purpose-built for global CX. ### How are your tests verified? Every test is reviewed by a real person, not just an automated pass/fail result. This means fewer false positives, faster fixes, and complete confidence in what your customers are experiencing. ### Do we need to worry about ports or capacity planning? Not with us. There are no port restrictions. Run one test or one hundred—concurrently and globally—with zero additional licensing or technical prep. ### What happens after the free test period? We’ll walk you through your results, share detailed insights, and recommend next steps. If you choose to continue, your monitoring and alerts keep running without interruption. ### Can we test toll-free and IVR in one call? Yes. Our technology covers the full call path in a single test—no need to break it into multiple parts or run separate processes for different test types. ### Is support available outside US hours? Yes. Our support model is truly global. Whether you’re in South Carolina, Singapore, São Paulo, or Stockholm, you’ll have access to real humans in your time zone—24/7. [![Logo](https://klearcom.com/hs-fs/hubfs/Kalercom_November2024/images/klearcom-logo-websiteheader-green.png?width=1603&height=371&name=klearcom-logo-websiteheader-green.png "Logo")](https://klearcom.com/) ![iso-27701](https://klearcom.com/hubfs/Kalercom_November2024/images/iso-27701-1-quqaitp1b0j7ksnx2ustrqlkp1gb2pwd0iq2qjyw8g.png) ![AICPA](https://klearcom.com/hubfs/Kalercom_November2024/images/soc2-quqah5jd5m8uxr3au4spc5s2odote39jg8z00ug3ao.png)![Gold 150px 96ppi (email)](https://klearcom.com/hs-fs/hubfs/Gold%20150px%2096ppi%20(email).png?width=115&height=115&name=Gold%20150px%2096ppi%20(email).png)   ###### Solutions [Discover Your IVR](https://klearcom.com/discover-your-ivr) [Test Your IVR](https://klearcom.com/ivr-testing/) [Toll Free Number Check](https://klearcom.com/toll-free-number-testing/) [Voice Quality Test](https://klearcom.com/voice-quality-test/) [End Agent Performance](https://klearcom.com/end-agent-performance) ###### Products [Discovery](https://klearcom.com/discovery/) [Regression](https://klearcom.com/regression/) [Connect](https://klearcom.com/connect/) [Loader](https://klearcom.com/load-testing/) [Global Caller](https://klearcom.com/global-caller/) [DevOps](https://klearcom.com/devops/) [Fax](https://klearcom.com/fax/) ###### Resources [About Us](https://klearcom.com/about-us) [Pricing](https://klearcom.com/pricing/) [Blog](https://blog.klearcom.com/) [News](https://blog.klearcom.com/news) [Events](https://blog.klearcom.com/events) [Awards](https://klearcom.com/awards) [Privacy Policy](https://klearcom.com/privacy-policy) [![Visit facebook](https://klearcom.com/hubfs/Kalercom_November2024/images/Facebook.svg)](https://www.facebook.com/people/Klearcom/100076821340193/) [![Visit twitter](https://klearcom.com/hubfs/Kalercom_November2024/images/Twitter.svg)](https://twitter.com/KlearcomTech) [![Visit instagram](https://klearcom.com/hubfs/Kalercom_November2024/images/Instagram.svg)](https://www.instagram.com/klearcom_global) [![Visit linkedin](https://klearcom.com/hubfs/Kalercom_November2024/images/Linkedin.svg)](https://www.linkedin.com/company/klearcom) [![Visit youtube](https://klearcom.com/hubfs/Kalercom_November2024/images/Youtube.svg)](https://www.youtube.com/@Klearcom) [![Visit tiktok](https://klearcom.com/hs-fs/hubfs/TikTok%20Icon.png?width=32&name=TikTok%20Icon.png)](https://www.tiktok.com/@klearcom)